Description based on the Specified Commercial Transactions Act
Distributor: Roof Gallery Co., Ltd.
Address: 150-0033
28-13 Sarugakucho, Shibuya Ward, Tokyo
contact address
Please contact us here .
Daisuke Taguchi, General Manager of Operations
URL
https://lurfgallery.com
Business operations: ・Museum and gallery management and operation ・Restaurant management ・Manufacturing and sales of clothing and miscellaneous goods ・Store management ・Nurturing and managing designers, creators and artists ・Internet information provision services ・Operation of online shopping sites
[Sales price]
The price listed on each product's introduction page
[Required fees other than the product price]
(All prices on this website include consumption tax)
[postage]
[Regular product]
Hokkaido and Kyushu 1,210 yen (tax included)
Northern Tohoku and Kansai: 990 yen (tax included)
Southern Tohoku, Kanto, Hokuriku, Shinetsu, Chubu: 880 yen (tax included)
Chugoku and Shikoku 1,100 yen (tax included)
Okinawa 2,200 yen (tax included)
Free shipping on purchases over 10,000 yen (tax included)
[Artwork products]
Please check the instructions on the product page
[Payment method]
・Credit card payment (JCB, VISA, MasterCard, American Express)
・Apple Pay
・Google Pay
[Payment period]
Credit card: This will depend on the closing date and contract details of your credit card. Please check with your credit card company.
Apple Pay, Google Pay
The closing date and contract details of the credit card you use with Apple Pay or Google Pay will differ. Please check with your card company.
[About delivery notes and receipts]
Our store will issue online invoices and online receipts.
We do not issue or send paper invoices or receipts, so please issue them using the following method.
① Once your download item is ready to be shipped, we will send you a "Shipping Completion Email" containing shipping information. This email will contain a link to issue a delivery note or receipt, so please download it using that link.
②Download from the order history screen If you are a registered member, there is a link on the order history screen after logging in, so please download from that link.
[Product delivery time]
Delivery company: Sagawa Express
Standard products: We will ship your order within 3 business days of receiving it.
*Delivery date and time can be specified from 14 days after the order date. *If you would like your order to be shipped as soon as possible, please place your order without specifying a delivery date and time.
Pre-order items and made-to-order items: Please check the information on each product page.
*We cannot accept delivery date and time requests for pre-ordered and made-to-order products.
Artwork products: Please check the information on each product page.
*We cannot accept delivery date and time requests for artworks.
We are closed on Saturdays, Sundays, public holidays, Obon, and the New Year holidays.
Orders placed on the day before a holiday, on Saturdays, Sundays, public holidays, Obon, and during the New Year holidays will be shipped sequentially from the next business day.
Please note that it may take some time depending on traffic conditions, weather, and the region.
[Returns, exchanges and cancellations]
Please see the usage guide